a) To ensure all calls received answered by standard greeting
b) To answer calls within 4 ringing tone
c) To arrange all order processing and key-in in CSTC system
d) To assist all pick-up order despatch to relevant couriers
e) To received Lodge-In shipments from customer
f) To ensure all tracing entered into Intranet system
g) To ensure all tracing perform and customer updated within 30 minutes till solve
h) To ensure all pre-alert arranged and follow-up till solve
i) To ensure all reverse charge request arranged and follow-up till solve
j) To arrange problem shipment and follow-up with shipper till solve
k) To ensure all required report by management or HQ functional complete timely
l) To do daily report for treasury for cash and credit collection customer
To do filing and ensure CS area tidy and clean
a) Diploma or minimum SPM qualification with 1 year experience prefered in
courier service industry
b) Good interpersonal, communication skill and computer literate
c) Able to work under minimum supervision
d) Able to work under pressure
e) Able to adopt multitasking environment
If you interested, you may directly call below details for further information;
- Mr Zainal: 010-2965464 / 017-3835572
Or can walk in
- No. 1, Jalan Gangsa SD 5/3b, Bandar Sri Damansara, 52200 Kuala Lumpur, Selangor
Please bring the Document as below :
1) Ic copy
2) License B2,
3) Any academic certificate
4) Passport Photo
Job Types: Full-time, Permanent
Benefits:
Maternity leave
Supplemental pay types:
* Overtime pay
