Job Responsibility:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information about products and services.- Resolve customer complaints and issues efficiently and effectively.
Process orders, returns, and exchanges.
- Maintain customer records by updating account information.
Follow up on customer interactions to ensure resolution and satisfaction.- Collaborate with other departments to address and resolve customer concerns.
Identify and escalate priority issues to the appropriate channels.
- Working Days: 5 days, 2 days off
- work Location: Ara Damansara
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM3,
- 00 per month
Benefits: - Flexible schedule
Free parking Opportunities for promotion
Schedule:
Supplemental Pay:
Commission pay Performance bonus
Education:
Experience:
- Customer service: 1 year (Preferred)
Language:
* Mandarin (Preferred)
