Customer Service (Telecommunication) - Intake 2 Sept 24

Position : Customer Service Professional (Immediate Hiring)

• Intake Date : 2 sept 2024

• Working Location : Shah Alam (Nearby Subang Jaya LRT Station)

Working Days : Monday - Sunday (2days off - rotate)

• Working Hours : shift 9 hours per day (including 1 hour break) the call centre works 24/7

Basic Salary : RM 2100 RM 2300 (Based on experience)

• Allowances : RM 100/month (KPI) & RM 500/quarter (Team KPI) both allowance are not fixed and based on performance & attendance

• JOB DESCRIPTIONS :

To attend / answer incoming calls from customer, identify the problems and assist them to solve the problem by providing the right solution

• Follow up with the customer on pending cases

Create report in the system

• REQUIREMENTS :

Candidate must possess at least a pass SPM - Compulsory

• Required language(s): Bahasa Malaysia, English

Applicants must be willing to work in Shah Alam

• Possible to have own transportation

No work experience required. (Fresh graduate are welcome to apply)

• Applicant with good communication skills is encouraged to apply

Must be able to work on Rotating Shift : Monday-Sunday, 5 days a week, rotational off days (2 off days)

#CXLJobsVacancy

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM2,

• 00 - RM2,300.00 per month
  
  Application Question(s):
• Can start on 2 Sept 24.

Education:

• STM/STPM (Preferred)

Experience:

* Customer Care Specialist: 1 year (Preferred)