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Position: Customer Service Support Coordinator
Location: Petaling Jaya, Malaysia
Type: Extendable contract of 12 months, subject to performance.
Job Description:-
The Core Objectives:
1. Provide timely and accurate support to Mandarin-speaking customers.
2. Resolve customer issues efficiently and effectively.
3. Maintain high levels of customer satisfaction and support Grab's service standards.
Essential Experience / Criteria:
1. Fluency in Mandarin (both written and spoken) is mandatory.
2. Previous experience in customer service or a related field.
3. Strong problem-solving skills and the ability to handle difficult situations calmly.
Date Posted: 04/11/2024
Job ID: 99116901
About Optimum Solutions, Singapore
www.theoptimum.net
Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud,Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.