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TT Freight & Logistics

Customer Service Specialist

Early Applicant
  • 4 months ago
  • Be among the first 50 applicants

Job Description

Job Responsibility

  • Conducting outreach to prospective students through various channels such as phone calls, emails, and social media platforms.
  • Providing detailed information about our educational programs, admission requirements, and enrollment procedures to interested students and their families.
  • Assisting prospective students with the application process, including completing application forms and submitting required documents.
  • Building and maintaining strong relationships with potential students and their families to understand their educational needs and preferences.
  • Following up with leads and inquiries to ensure a high conversion rate from inquiry to enrollment.
  • Collaborating with other team members to develop effective sales strategies and promotional campaigns to attract prospective students.
  • Representing the company at educational fairs, exhibitions, and events to promote our programs and services.
  • Keeping abreast of industry trends, market developments, and competitor activities to identify opportunities for growth and improvement.
  • Providing timely and accurate reports on sales activities, leads, and conversions to the management team.
  • Translate Chinese students document to English Version.
  • Communicate effectively with students to address their needs

Job Requirements

  • Bachelor's degree in Marketing, Business Administration, Education, or a related field.
  • Proven experience in sales, preferably in the education or service industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse groups of people.
  • Strong sales and negotiation skills, with a track record of meeting or exceeding sales targets.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Highly motivated and target-driven, with a passion for helping students achieve their educational goals.
  • Fluency in Mandarin and English languages is preferred.
  • Knowledge of the Malaysian education system and study abroad procedures is an advantage.

Job Benefits

  • Basic Salary RM3,000-RM3,500 + Other Allowances + SOCSO, EPF & EIS
  • Constant career growth and a reputable company in the logistics industry are the trends and necessary services nowadays.
  • 5 working days only (Monday - Friday: 9:00 am 6:00 pm)
  • Annual bonus.
  • Training provided.
  • Company trips & team building.
  • Performance Incentive: Employees will receive a KPI bonus of RM100 if they manage fewer than 5 clients. For handling 5 or more clients, the bonus increases to RM300 per person.

More Info

Industry:Other

Function:Education

Job Type:Permanent Job

Date Posted: 26/06/2024

Job ID: 83130145

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Last Updated: 26-06-2024 08:42:53 PM
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