- Language- Mandarin
- Shift- Rotational
- Location-Kuala Lumpur
- Represent the brand, the culture, and values of our clients
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Handle customer's concerns positively and professionally
- Provide timely support to customers through available communication channels (email and live chat)
- Ensure efficient problem and complaint resolution
- Capture client feedback for future improvement
- Capture the nature of Client contacts.
Acquire product knowledge and service skill through staff
interested candidate can share resume over email [Confidential Information] or WhatsApp +60327791094