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Groove Gadget Group Sdn Bhd

Customer Service Specialist

Early Applicant
  • 4 months ago
  • Be among the first 50 applicants

Job Description

Job Responsibility

What do we need you to do

  • Respond direct to customers, reply through a variety of channels (Shopee, Lazada etc.) to close sales.
  • Provide prompt and accurate replies to customers.
  • Fulfillment for processing orders and parcel issues.
  • Able to work independently and play as a good team member.
  • Collect and analyse customer feedback, handle customer complaints.
  • Able to read, write and speak in Mandarin, Malay, English
  • The position preferably with GADGETS & IT background added advantages

Job Requirements

What do we need from you

  • Candidate must possess at least Diploma or equivalent.
  • Must have personal laptop and internet access
  • Fresh grads can apply
  • Can speak in English, B.Malaysia and Mandarin
  • You are Patient, Proative, Friendly, Helpful, Confident and engaging personality.
  • Problem solving skill and good communication skills

Job Benefits

!!Hello!! We are expanding and we are looking to recruit more members to join us!

Traditionally, we are bunch of young, happy and dynamic people working together in a close knitted family-like environment with high productivity output!

Come join us! If you don't have experience but you have the spirit to learn, we want to hear from you too!

Location: Georgetown, Penang

  • Annual Leave
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Training Provided
  • Allowance Provided
  • Company Trip
  • Medical and Hospitalisation Leave
  • Performance Bonus
  • Staff Discount
  • Staff Meal

More Info

Industry:Other

Function:IT

Job Type:Permanent Job

Date Posted: 29/06/2024

Job ID: 83429281

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Last Updated: 29-06-2024 07:02:58 AM
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