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GienTech Malaysia Sdn Bhd

Customer Service Specialist

GienTech Malaysia Sdn Bhd
Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Malaysia, Kuala Lumpur
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Job Description

Job Responsibility

Working Time

From 9 a.m. to 10 p.m., the work schedule is 8 hours a day,5days a week. No midnight shift.

Customer Service Responsibilities

  • Monitor and reply to the current customer service account information.
  • Categorize the feedback problems and deal with them according to the SOP.
  • If cases can't be processed, hand them over to the corresponding L2 support.
  • Customer service and security alarm response.

Job Requirements

Customer Service Qualifications

  • SPM, fluent in Mandarin &Cantonese and basic English, and computer background are preferred.
  • Good communication skills, problem-solving skills, organizational skills, team spirit, etc.
  • Able to work night shift preferred. No midnight shift.
  • Able to work at office preferred.
  • Able to immediately start work preferred.
  • Fresh grads are welcome to apply.

Job Benefits

  • Annual leave and sick leave
  • Traffic allowance
  • EPF and SOCSO
  • Medical & Insurance Coverage

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

Mandarin
english
Organizational Skills
Team Spirit
Cantonese
Communication Skills

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Date Posted: 21/10/2024

Job ID: 97404393

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About Company

GienTech Malaysia Sdn Bhd
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