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Toll Group

Customer Service Representative

Early Applicant
  • 6 hours ago
  • Be among the first 50 applicants

Job Description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post www.tollgroup.com

The opportunity

  • Payment Management: Execute outgoing payments, including checks, electronic transfers, and other payment methods.
  • Record Keeping: Maintain accurate records of all transactions, including invoices, payment confirmations, and vendor communications.
  • Reconciliation: Reconcile accounts payable ledger to ensure all payments are accounted for and discrepancies are resolved.
  • Vendor Communication: Liaise with vendors regarding billing inquiries, payment status, and discrepancies.
  • Reporting: Generate reports detailing accounts payable status, outstanding invoices, and payment schedules.
  • Audit Support: Assist with internal and external audits by providing necessary documentation and explanations.

What You'll Need To Succeed

  • Experience in payment processing and managing various methods.
  • Strong skills in record-keeping and reconciling accounts.
  • Good communication for handling vendor inquiries and discrepancies.
  • Proficiency in preparing reports and supporting audits.
  • Analytical thinking and ability to meet deadlines.
  • Knowledge of CW1 is an advantage.

What moves you

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

More Info

Industry:Other

Function:Shipping

Job Type:Permanent Job

Skills Required

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Date Posted: 26/11/2024

Job ID: 101512787

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