Job description- Respond professionally to inbound, live chat and email.
To analyse, create and resolve tickets (if applicable).- To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests.
Identified and escalated priority issues per client specifications.
- Displayed courtesy and strong interpersonal skills with all customer interactions.
Ensure high levels of customer satisfaction with individual call.
Minimum posses with Professional Certificates, Diploma, Bachelor Degree and aboveGood in English & Bahasa Malaysia
With customer service experience from BPO / Call center is preferable
- Able start work immediately is preferable
Job Type: Contract
Pay: RM2,
- 00 - RM2,500.00 per month
Application Question(s): - What is your expected basic salary
Where is your current location How you travel to work- Do you required to serve notice with current company
Are you ready to work on rotational shift
