customer service skills Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally in Mandarin Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly. Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently. Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner. Ability to rotate shifts, as needed. Based on location and/or program, additional experience/skills may be required
Bachelors/ Degree, Diploma, ITC/NTC/Vocational, School Certificate / N or O-Level
