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Tasa MX Sdn Bhd

Customer Service Representative English Livechat

Tasa MX Sdn Bhd
Early Applicant
  • 4 months ago
  • Be among the first 50 applicants
Exp: 1-3 Years
Malaysia, Selangor
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Job Description

Job Responsibility

  • Resolve customer complaints or feedbacks via email & chat support.
  • Identify and assess customers needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle queries, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Job Requirements

  • Minimum of one (1) years experience in Customer Service
  • Diploma and above i.e. fresh graduates accepted
  • Able to read & write in English
  • Ability to multitask, flexible to work on rotational shifts, prioritize and manage time effectively.
  • Working Arrangement : Work From Home
  • Must be able to attend 2 weeks training & assessment in the Cyberjaya office

Job Benefits

  • EPF/SOCSO
  • Annual Leave
  • Medical Leave
  • Laptop & Accessories provided
  • Training Provided

More Info

Industry:Other

Function:Customer Service

Job Type:Permanent Job

Skills Required

Time Management
Customer Service
Multitasking
Communication

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Date Posted: 29/06/2024

Job ID: 83443367

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Tasa MX Sdn Bhd
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