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Talreso Consultancy & Advisory Sdn Bhd

Customer Service Officer

Talreso Consultancy & Advisory Sdn Bhd
Early Applicant
  • 4 months ago
  • Be among the first 50 applicants
Petaling Jaya, Malaysia, Selangor

Job Description

Job Responsibility

  • Manage customer inquiries, complaints, feedback, and other issues related to the company's products through multiple channels (calls/emails/chats)
  • Exceed customer expectations with exceptional service and accurate information
  • Collaborate with team members to meet and exceed KPI targets and service level agreements (SLAs)

Job Requirements

  • Minimum SPM qualification or higher
  • Proficiency in English and Mandarin/Cantonese (both verbal and written)
  • Fresh graduates are encouraged to apply full training will be provided
  • At least 6 months of experience in a call center environment is an advantage
  • Excellent phone etiquette, interpersonal skills, and active listening abilities
  • Able to work on a 24/7 rotational shift, including public holidays and weekends

Job Benefits

  • Accessible by public transportation (LRT/MRT)
  • Attractive allowances provided
  • Comprehensive training program
  • Career Progression opportunities - you maybe able to get promotion easily.
  • Annual leave

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Date Posted: 26/06/2024

Job ID: 83128769

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