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Pandaworks Software Plt

Customer Service Officer

Pandaworks Software Plt
Early Applicant
  • 4 months ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Malaysia, Selangor
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Job Description

Job Responsibility

  • Using the help desk management tool, log and assign requests
  • Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.
  • Customer service and support
  • Provide courteous and professional technical support to customers.
  • Troubleshoot hardware and software, technical, network issues (i.e.: reset passwords and etc)
  • Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.

Job Requirements

  • Experience in customer service
  • Fluent in English (writing and speaking) is a must
  • Fluent in any other language (writing and speaking) will be an added advantage
  • Fresh graduates are encouraged to apply
  • Eager to learn and with a desire to get the job done well
  • Strong skills in communication, teamwork, organization, and attention to detail

Job Benefits

  • EPF
  • SOCSO
  • Annual incremental
  • Annual leave
  • Medical benefit
  • Training will be provided
  • Career development

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Date Posted: 12/07/2024

Job ID: 84288537

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Pandaworks Software Plt
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