Job Responsibilities:
Job Requirements:
- Responsible for processing and managing customers orders with timely deliveries and shipment arrangements to be made in the most optimum manner
Act as a key interface for all customers orders and logistics enquiries
- Point of contact for customers in all purchase orders and deliveries/shipment concerns
Ensure prompt shipments/deliveries (may include short lead-time orders)- Ability to resolve issue when conflict arises
Knowledge of local and overseas regulations with proper documentation
- Timely keying in of orders and acknowledgement of customer purchase orders
Logistics arrangements for deliveries and work with transporters/ forwarders/ warehouses to resolve any issues which may result in a delay or no shipment- Ensure there is no overdue of customer orders; to highlight and work closely with sales team and business development team to clear overdue customer orders for deliveries/shipment arrangements
Interface with team members prior to shipment of goods to customers with the objective of consolidating deliveries for cost saving and control
- Liaise with customers on deliveries/shipment dates and any special requirements pertaining to customers orders fulfillment
Perform Good Receive, Delivery Order, Packing List, Commercial Invoice, Proforma Invoice, Sales Contract, etc documents and liaise forwarders on custom documents- Responsible for processing and managing of Purchase Orders to manufacturers/suppliers, follow-up on shipment schedules, production schedules, shipments clearance and inventories control
Escalation of orders with manufacturers/suppliers with our purchases to fulfill customers request
- Any other tasks assigned from time to time
Ability to successfully manage multiple priorities and to handle challenging work demands and tight schedules- Able to make timely decisions in a high pressure environment
Meticulous and keen eye for details
- Good verbal and written communication skills and detailed oriented
Job Types: Full-time, Permanent
Pay: RM3,
- 00 - RM3,500.00 per month
Benefits: - Free parking
Health insurance Opportunities for promotion
Schedule:
Monday to Friday
Supplemental pay types:
Education:
Experience:- Customer Care Specialist: 3 years (Preferred)
Manufacturing: 2 years (Preferred)
Language:
* Mandarin (Preferred)
