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EMCO Executives Sdn Bhd

Customer Service Officer (Mandarin)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Location: Medini 7

Basic Salary: RM3,000 + KPI Incentive (Up to RM400) + Night Shift Allowance (Up to RM300) + 6 Days Shift Allowance (Up to RM300)

Working Hours: 24x7 Rotational Shift (
  • 5 Days)

    Off Day: 1.5 days

    Working Arrangement: On site

    Job Requirements:
  • At least SPM leavers
Fluent in Mandarin and English
  • Fresh graduates are encouraged to apply
Willing to work in Nusajaya
  • Willing to work shift hours and on weekends/public holidays

Other benefits:
  • KPI incentive
Night shift allowance

Job Description:
  • Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA.

Job Type: Contract
Contract length: 12 months

Pay: RM3,000.00 per month

Schedule:
  • Day shift
Evening shift
  • Rotational shift
Weekend jobs
Supplemental pay types:
  • Commission pay
Signing bonus

Application Question(s):
  • Are you willing to work shift hours
Are you willing to work on weekends

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97681045

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