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Telecontinent Sdn Bhd

Customer Service - May Intake (Nearby LRT Imbi)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Requirements:
  • Able to start on 6 May 2024
Min. SPM holder
  • Good command in English and Bahasa Malaysia (read, written, and spoken)
Computer literate with basic knowledge of MS Office applications,
  • Pass pre-phone interview & assessments

Job scope
  • Excellent telephone etiquette (professional, confident and patient)
Handle incoming customer enquiries over the telephone
  • Identify cause of problems and recommend solutions

Working Days
  • 5 working days, 2 rest days (can be on weekend or weekdays)

Working Shift:


Morning
  • 8:00am - 5:00pm
9:00am - 6:00pm

Evening
  • 1:00pm - 10:00pm
3:00pm - 12:00am

Remuneration Package
  • Basic salary: RM2,
  • 00 (Fixed)
KPI allowance: Maximum RM1000.00 (performance based)
  • Shift allowance (depends on working shift)
OT allowance (If applicable)

Location:
Level 10, U Mobile HQ Berjaya Times Square Jalan Imbi, Kuala Lumpur
  • Benefits

Other Benefits
  • Annual Increment (Based on performance)
Annual Bonus (Based on performance)
  • Referral program (Reward provided - T&C Applied)

#Trainingprovided

Job Type: Full-time

Pay: RM2,150.00 - RM2,350.00 per month

Schedule:
  • Day shift
Evening shift
  • Rotational shift
Supplemental pay types:
  • Commission pay
Overtime pay

Education:
  • STM/STPM (Preferred)

Experience:
  • Customer service: 1 year (Preferred)

Language:
  • Mandarin (Preferred)


Bahasa (Preferred)
* English (Required)

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

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Date Posted: 23/10/2024

Job ID: 97626729

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Last Updated: 25-10-2024 08:22:41 PM
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