Working Hours
Customer Services for Property Management Company
Monday - Friday [10am - 7pm]
Saturday [10am - 3pm]
Responsibilities
- To reply to tenant issues or complaints either in Calls / Whatsapp messages / Feedback Form in a timely and professional manner.
- To handle all tenant inquiries / coordinate with technician team based on Standard Procedure and Guideline defined by the company.
- To arrange schedules of technicians & tenants for fixing defected appliances.
- To ensure all monthly rentals & utilities of tenants are collected from tenants on time.
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- Candidates must possess good communication skills both spoken and written in Mandarin and English.
- Candidates must possess at least a diploma or equivalent.
- At least 1 year of working experience in related field is preferred. Fresh graduates are welcomed.
- Candidates must possess a proactive mindset and high willingness to learn and adapt to different situation quickly.
- Result-oriented with a high degree of self-motivation, a positive mind, the ability to work independently with minimum supervision, and the ability to work in a team environment
- Proficient in using computers
- Able to multitask and uphold confidentially.
- Computer literate. Familiar with Microsoft office.
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-urban-room-sdn-bhd-job-customer-service-mandarin-speaker]
