Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks, and other raising issue related to the company's products.
To exceed customers expectation in terms of customer service & accurate information.
Candidate must possess at least a Diploma or above.- Required language(s): English (able to converse in Mandarin will be an added advantage).
Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply Full Training Provided
Applicant must be willing to work in Ara Damansara, Selangor
5 working days in a week. EPF & SOCSO
Annual leave- Quarterly staff recognition and appreciation
Stage: Customer Service Executive > Senior Customer Service Executive > Team Leader >Senior Team Leader > Assistant Manager > Manager > Senior Manager
- Internal job program. Opportunity to transfer to the candidate's favourite departments(Eg. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year.
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM3,
- 00 per month
Benefits: - Free parking
Health insurance- Opportunities for promotion
Professional development
Schedule:
Rotational shiftSupplemental pay types: Commission pay
Performance bonus
Education:- Diploma/Advanced Diploma (Preferred)
Experience:- Customer service: 1 year (Preferred)
Language: English (Preferred)
* Bahasa (Preferred)
