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Agensi Pekerjaan JobScoper Sdn. Bhd.

Customer Service (Mandarin Speaker) - Fresh Graduates Welcome

Agensi Pekerjaan JobScoper Sdn. Bhd.
Early Applicant
  • 3 months ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Petaling Jaya, Malaysia, Selangor
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Job Description

Job Responsibility

  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.

Job Requirements

  • Fresh graduates (SPM/Diploma/Degree) are encouraged to apply.
  • Can speak and read in Mandarin & English.
  • Previous working experience in customer service, or customer service related field is an added advantage but not essential.
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, priorities and manage time effectively.
  • Willing work in Rotational Shift.

Job Benefits

  • No experience/Fresh Graduate welcome
  • Training provided
  • Annual leave
  • EPF & SOCSO
  • Training provided
  • Near to LRT Ara Damansara

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Date Posted: 07/08/2024

Job ID: 87790935

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