Responsibilities:
- Arranging & overseeing export and import shipment
Arrange local and overseas transportation (Sea & Air)- Handle correspondence with local or overseas agents
Liaise with carriers/shipping agent to ensure shipment is delivered on time
- Provide shipment quotes for customers and set up shipments as required by customers.
- To liaise with customers for any inquiry/ Provide forwarding/ logistics solutions to customers
Coordinating with operation team and plan for import & export materials- Daily co-ordination of operation and customer booking
Help manage current customer accounts.
- Deal with a high volume of inbound and outbound phone calls.
Maintain relationships with carriers and customers.
- Solve customer and carrier problems and help resolve issues.
Provide shipment quotes for customers and set up shipments as required by customers.
Job Requirements:
- Possess strong interpersonal and communication skills.
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.- Able to work independently with minimum supervision.
Required skill(s): MS Excel.
- Required language(s): Bahasa Malaysia, English, Mandarin (an added advantage)
Candidates fluent in Mandarin
preferred as this role requires candidate to deal with Mandarin speaking clients and related parties- At least 1 year(s) of working experience in logistics firm if preferable.
Applicants must be willing to work in Bandar Botanic Capital, Klang.
- Fresh graduate is welcome to apply.
3 Full-Time position(s) available.
Job Type: Permanent
Pay: RM2,- 00 - RM2,800.00 per month
Benefits: - Health insurance
Maternity leave
- Opportunities for promotion
Professional development
Schedule:Supplemental pay types:
Education:
Experience:- Customer Care Specialist: 1 year (Preferred)
Language: Bahasa (Preferred)
