Customer Service | Immediate Intake | Up to RM3K

Company Profile :

Multinational banking corporation headquartered in Singapore, with branches mostly found in most Southeast Asia and East Asia countries. It is one of the three big local banks in the country

• Job Summary :

Currently we are looking for Customer Service Executive to join our team that will on-site based at Kuala Lumpur. Fresh Graduates who wish to improve their communications skills and knowledge in banking sector are welcomed to apply

• Schedule :

5 days a week (Rotational)

• 8am 11pm (8 am - 5 pm / 2 pm - 11 pm)

• What will you do as a Customer Service Executive

Assisting customers with inquiries: Responding to customer queries and providing accurate information about banking products, services, and account-related matters.

Account management: Handling account openings, closings, and updates, as well as addressing issues related to account transactions and balances.Resolving customer issues: Addressing and resolving customer complaints, concerns, and disputes in a professional and empathetic manner.

• Providing product information: Educating customers about various banking products, such as savings accounts, credit cards, loans, and investment options.

Processing transactions: Facilitating routine banking transactions, such as deposits, withdrawals, fund transfers, and bill payments.

• What we expect from candidates

• Necessary skills:

Fresh graduate are welcome to apply.

• Experience customer service experience will be an advantage.

Languages Fluent in English both spoken and written.

• Able to handle high volume of calls.

• Benefits :

Medical claim

• OT as per statutory

Potential to be converted as Fixed Term Contract within 3-6 months, thereafter to Permanent subject to performance

• Opportunities for promotion

Professional development

Job Types: Contract, Fresh graduate

Contract length: 6 months

Salary: RM2,

• 00 - RM3,000.00 per month
  
  Job Type: Contract
  Contract length: 6 months
  
  Pay: From RM2,600.00 per month
  
  Benefits:
• Dental insurance

Free parking

• Health insurance

Maternity leave

• Opportunities for promotion

Professional development

• Vision insurance

Supplemental pay types:

• Attendance bonus

Commission pay

• Performance bonus

Education:

• STM/STPM (Preferred)

Experience:

Customer service: 1 year (Preferred)