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Haiya Technology Sdn Bhd

Customer Service

Haiya Technology Sdn Bhd
Early Applicant
  • 5 months ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Malaysia, Kuala Lumpur
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Job Description

Job Responsibility

  • Maintain positive, empathetic, and professional attitude with customers.
  • Respond promptly to inquiries.
  • Communicate through various channels.
  • Acknowledge and resolve complaints.
  • Have thorough product knowledge.
  • Process orders, forms, etc.
  • Keep records of interactions.
  • Coordinate with colleagues.
  • Provide feedback on customer service efficiency.
  • Manage junior representatives.
  • Ensure customer satisfaction and support.

Job Requirements

  • Minimum SPM holder
  • Comfortable using computers.
  • Experience working with customer support is advantages
  • Able to communicate in Mandarin

Job Benefits

  • KWSP
  • SOCSO
  • Salary Increment
  • Performance Bonus
  • Employee Discount on company products/services
  • Free Laptop/ Phone for Work
  • Training provided
  • Unlimited Supply Pantry Food
  • Nearby LRT Cochrane
  • Casual Wear

More Info

Industry:Other

Function:customer support

Job Type:Permanent Job

Skills Required

Product Knowledge
communication
Mandarin

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Date Posted: 22/06/2024

Job ID: 82677305

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About Company

Haiya Technology Sdn Bhd
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