Customer Service - Grab (MY-SG)

Company Background : Call Centre (Big Corporate)

• Job Description :

- Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customers need.

- Provide customer support using the English or Bahasa language via phone, email or Chat

- Resolve customer queries efficiently and escalates problems promptly.

- Ensure necessary and appropriate follow up actions are taken.

• Benefits :

EPF, SOCSO, EIS

Annual leave & MC

Full Training Provided

MNC Working Environment

Facilities : Cafeteria, Rest & Relax Zone

Free Shuttle Van service

Pick up point:

- Larkin area

- Permas area

- Kipmart Tampoi

- Shell Sri Skudai

- City Square area

- Jusco Taman Universiti

- Petronas Gelang Patah

- Nusa Height Gelang Patah

- Alliance Bank Bukit Indah

Job Type: Full-time

Pay: RM1,

• 00 - RM2,100.00 per month
  
  Schedule:
• Day shift

Night shift

• Rotational shift

Supplemental Pay:

• Commission pay

Overtime pay

Education:

• STM/STPM (Preferred)

Language:

* English (Preferred)