Respond to customer inquiries via phone, email, and chat in a timely and professional manner.- Provide accurate information about products and services.
Resolve customer complaints and issues efficiently and effectively.
- Process orders, returns, and exchanges.
Maintain customer records by updating account information.- Follow up on customer interactions to ensure resolution and satisfaction.
Collaborate with other departments to address and resolve customer concerns.
- Identify and escalate priority issues to the appropriate channels.
- Working Days: 5 days, 2 days off
- work Location: Ara Damansara
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,
- 00 - RM3,000.00 per month
Benefits: - Flexible schedule
Free parking- Opportunities for promotion
Professional development
Schedule:
Supplemental Pay:
Commission pay Performance bonus
Education:
Experience:
- Customer service: 1 year (Preferred)
Language:
Bahasa (Preferred)
Mandarin (Preferred)
