Responsibilities :- A well-mannered, calm, polite and eloquent individual with 1-2 year(s) experience in the field of Customer Service and After Sales Coordination.
High proficiency in reading and writing in the English and Bahasa Malaysia languages.- A good understanding and affinity to mobile phone technology, well versed about the industry, its trends and challenges.
Good knowledge about e-commerce and familiarity with e-commerce Live Chat is a plus.
- Experienced and comfortable in handling customer inquiries via calls, live chat, and emails.
Work as part of the sales team to drive positive company sales results.- An organized individual that is able to track incidents, issues and cases accurately. Also has the ability to multi-task, prioritise and manage time effectively.
Proficient in handling computers, know their way around Microsoft Office, able to write emails and answer them.
- Friendly and attentive to details that can work in a team of other like- minded people and work independently as well.
Willing to work in fix shift and weekends.
Job Types: Full-time, Permanent
Pay: RM2,- 00 - RM2,800.00 per month
Benefits: - Free parking
Health insurance
- Opportunities for promotion
Schedule:
Supplemental pay types:
Performance bonus
Application Question(s):
How much is your expected salary
