Excellent telephone etiquette (professional, confident and patient)
Handle incoming customer enquiries over the telephone
Able to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.
Identify cause of problems and recommend solutions
Working Shift
8:00AM - 12:00AM
8 working hour daily in rotational shift basis
5 working days weekly in rotational shift basis
2 days off in rotational shift basis
Job Requirements
Able to start immediately
Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
Good command in English and Bahasa Malaysia (read, written, and spoken)
Mandarin speaker is added advantage
Computer literate with basic knowledge of MS Office applications,
