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Telecontinent

Customer Service Executive (Reachable by Lrt &Amp; Mrt)

Telecontinent
Early Applicant
  • 7 days ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Malaysia, Kuala Lumpur
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Job Description

Job Responsibility

Responsibility

  • Handle customer inquiries over the Voice (Inbound call) and Non-voice (Email, Livechat & WhatsApp) channel
  • Obtain all necessary information
  • Checking the availability, arranging appointments and scheduling accordingly
  • Provide accurate information (according to product details)
  • Assist customers with essential guidance and accurate information

Working timing

  • Monday to Sunday
  • 5 Working days (2 Off days)
  • 8 Working hours
  • Rotational shift

Salary Package

  • Base pay up to RM3200.00
  • KPI allowance: up RM500.00/month
  • Attendance allowance: RM100.00/month

Working Location

  • Tokio Marine Tower, Jalan Tun Razak (Kuala Lumpur)
  • Nearby MRT & LRT Ampang Park station (walking distance)

Job Requirements



  • Available to join on immediately
  • Must be fluent in English and Mandarin
  • Mandarin speakers are welcome to apply
  • Excellent telephone etiquette (professional, confident and patient)
  • Must possess at least Diploma

Job Benefits



  • Performance allowance
  • Perfect attendance allowance
  • OT allowance (If applicable)
  • Shift allowance (If applicable)
  • Training and proper guidance will be provided

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

Professional
Voice
Customer Inquiries
LiveChat
Patient
Confident
non-voice
telephone etiquette
Email

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Date Posted: 21/11/2024

Job ID: 101081815

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About Company

Telecontinent
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Last Updated: 21-11-2024 07:55:36 PM
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