Requirements- Able to start immediately
Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply- Good command in English and Bahasa Malaysia (read, written, and spoken)
Mandarin speaker is added advantage
- Computer literate with basic knowledge of MS Office applications,
Pass pre-phone interview & written assessments
Job scope:
- Excellent telephone etiquette (professional, confident and patient)
Handle incoming customer enquiries over the telephone- Able to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.
Identify cause of problems and recommend solutions
Working Shift:
8 working hour daily in rotational shift basis- 5 working days weekly in rotational shift basis
Remuneration Package:
Basic salary: RM2,- 00 (Fixed) / RM2,350.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
Shift allowance (depends on working shift)
- OT allowance (If applicable)
Annual Increment (Based on performance)- Annual Bonus (Based on performance)
Location:- Berjaya Times Square, Jalan Imbi Kuala Lumpur
Nearby
Imbi monorail station
Job Types: Full-time, Permanent
Pay: RM2,150.00 - RM2,350.00 per month
Benefits:
Health insurance Opportunities for promotion
Professional development
Schedule:Supplemental Pay: Overtime pay
Yearly bonus
Application Question(s): If hired, can join immediately
Education:
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
* Bahasa (Preferred)
