Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products- Exceeding customer expectation in terms of customer service & accurate information.
Working in a team to achieve the required KPI elements and SLA.
- Proficient in computer typing skills
Ability to handle multiple tasks in a fast-paced environment. Accommodation will be provide who is staying away from JB
- Joining Bonus will be given on first credited salary for RM 5,
- 00
Job Type: Full-time
Pay: RM2,600.00 - RM2,800.00 per month
Benefits:
Maternity leave- Opportunities for promotion
Parental leave
Vision insurance
Schedule: Day shift
Evening shift Night shift
Supplemental pay types:
Attendance bonus Performance bonus
Education:
Experience:
- Customer Care Specialist: 1 year (Preferred)
Expected Start Date: 06/20/2024
