Customer Service Executive (Logistic)

Customer Service Executive (Logistic)

Location : Dialog Terminals Langsat (1) Johor

Permanent Role

DIALOG is a leading technical service provider in the oil, gas and petrochemical industries. We serve a diverse range of customers that include multinational oil majors, national oil companies as well as multinational engineering and service providers located throughout the world. Established in 1984, DIALOG has grown both organically and through strategic alliances with internationally renowned technology partners.

Job Purpose

Point of contact in all shipment related delivery as well as organize shipments to ensure smooth operations and customer service matters.

Core Values

• HSE
• Quality
• Integrity
• Competence
• Excellence

Key Accountabilities

• Execute day-to-day ops in managing customer services and operation planning as well as liaise with customers.
• Coordinate and arrange for all shipment to ensure timely deliveries.
• Handle and coordinate all procedures and documentation pertaining to shipments.
• Liaise with shipping line and forwarding agent to arrange container shipment.
• Prepare all relevant documents for shipment transactions.

*Only shortlisted candidates will be contacted*