Search by job, company or skills

Learn Stride Education

Customer Service Executive

Learn Stride Education
Early Applicant
  • 4 months ago
  • Be among the first 50 applicants
Malaysia, Kuala Lumpur
Login to check your skill match score

Job Description

Job Responsibility

  • Reply customer messages within 15 minutes, reply messages and follow up based on different situation
  • Able to organize and analyze customer intention and information in order to improve the response to customer
  • To maintain and update customers records using excel
  • To handle client complaints and take appropriate action to resolve them.
  • To attend to incoming calls, messages, emails, enquiries from social media & website.
  • To key in data and report to person in charge every day

Job Requirements

  • Must be able to communicate in Mandarin and English in order to liaise with Mandarin speaking clients (Excellent communication especially in Mandarin)
  • Preferred age (Millennials)
  • Fast learner, systematic, committed, self-motivated and able to work independently with minimal supervision
  • Required skills: Microsoft excel, FB messenger
  • Familiarise with computer, smartphone applications and software
  • Must be able to reply/close customer even on weekend ( pay with high commission)

Job Benefits

  • Fully work from home (preferred based at KL/ Selangor)
  • Startup and fast growing company
  • High commission and incentives
  • Bonus up to 10k if achieve the target of the year
  • EPF & Socso

More Info

Industry:Other

Function:Business Support and Management

Job Type:Permanent Job

Skills Required

Microsoft Excel

Login to check your skill match score

Login

Date Posted: 29/06/2024

Job ID: 83432425

Report Job

About Company

Learn Stride Education
Follow

Hi , want to stand out? Get your resume crafted by experts.

Similar Jobs

CUSTOMER SERVICE EXECUTIVE

ALPHA PULSE SDN BHDCompany Name Confidential

Customer Service Executive Contract

Top Click Sdn BhdCompany Name Confidential
Last Updated: 29-06-2024 07:14:52 AM
Home Jobs in Malaysia Customer Service Executive
Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs