Customer Service Executive

Job Description :

• Warmly welcoming and directing visitors professionally.

Answering, screening, and forwarding phone calls, and taking messages as needed.

• Assisting customers with inquiries and providing information about products, services, or the organization.

Handling routine clerical tasks such as filing, scheduling appointments, and managing correspondence.

• Accurately entering data and maintaining records in computer systems.

Promptly addressing and resolving customer complaints and issues.

• Collaborating with other departments to ensure smooth operations and customer satisfaction.

Managing office supplies and placing orders as necessary.

• Keeping the front desk area clean and presentable.

Preparing and submitting reports on front desk activities.

• Any other tasks will be assigned by the superior from time to time.

• Job Requirement :

Candidate must possess at least a SPM/STPM.

• Required skill, MS Excel

Preferably candidate who has experience at least one year in Customer Service, Reception, or administrative roles.

• Excellent verbal and written communication skills.

Ability to handle and resolve customer complaints and issues effectively.

• Maintaining a professional appearance and demeanour.

Able to work shift morning & afternoon.

• Working Location : Sri Damansara Barat.

Job Type: Full-time

Pay: RM2,

• 00 - RM3,000.00 per month
  
  Benefits:
• Free parking

Health insurance

• Opportunities for promotion

Professional development
Schedule:

• Afternoon shift

Day shift

• Rotational shift

Application Question(s):

• What is your expected salary

How much notice do you have to serve

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Mandarin (Preferred)

* Bahasa (Preferred)

Location:

• Kepong (Preferred)

Application Deadline: 06/30/2024