Customer Service Executive

Location: Medini 7

Basic Salary: RM1,900 - RM2,100 + KPI Incentive (Up to RM400) + Night Shift Allowance (Up to RM300)

Working Hours: 24x7 Rotational Shift

Off Day: 1 day

Working Arrangement: On site

Shuttle Bus is provided at KipMart Tampoi, Shell Sri Skudai, Jusco Taman U, Mydin Mutiara Rini, JBCC RHB, KFC Larkin Sentral, Alliance Bank Bukit Indah and Nusa Height

Job Requirements:

• At least SPM leavers

Fluent in Malay and English (Fluency in Mandarin is an added advantage)

• Fresh graduates are encouraged to apply

Willing to work shift hours and on weekends/public holidays

Other benefits:

• KPI incentive

Night shift allowance

Job Description:

• Handle all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.

Exceed customer expectation in terms of customer service & accurate information.

• Work in a team to achieve the required KPI elements and SLA.

Job Type: Contract
Contract length: 12 months

Pay: RM1,

• 00 - RM2,100.00 per month
  
  Schedule:
• Day shift

Evening shift

• Rotational shift

Weekend jobs
Supplemental pay types:

• Commission pay

Overtime pay

Application Question(s):

• Are you willing to work shift hours

Are you willing to work on weekends
* Are you okay to have only 1 off day per week