Customer Service Executive (August Intake)

Job Description

-handling inbound call

- assists customer to solve their problem/issue (Prepaid/postpaid/billing, etc related to U Mobile project)

• Working Operation

Days: 5 working days, 2 days off (weekend or weekdays)

• Working time:

Morning

• 8am-5pm

9am-6pm

Evening

• 1pm-10pm

3pm-12am

• Salary package

Basic Salary: RM2150 (Non Mandarin)

Allowances: KPI (Up to RM1000) + Shift & OT (RM4-RM10/Day),

Provide annual increment and bonus

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,

• 00 - RM2,500.00 per month
  
  Benefits:
• Health insurance

Maternity leave

• Opportunities for promotion

Professional development
Schedule:

• Early shift

Fixed shift

• Night shift

Rotational shift
Supplemental Pay:

• 13th month salary

Commission pay

• Overtime pay

Performance bonus

• Retention bonus

Signing bonus

• Yearly bonus

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you able to join us on 5 August

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• English (Preferred)

Expected Start Date: 08/05/2024