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Ajobthing

Customer Service Executive

Ajobthing
Early Applicant
  • 3 days ago
  • Be among the first 50 applicants
Exp: 3-5 Years
Malaysia, Kuala Lumpur
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Job Description

Job Responsibility

  • Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
  • Introduce and demonstrate the system to customers such as account registration, job posting and etc
  • Responsible to escalate clients issues to the sales team.
  • Support the Account Manager by continuously showcasing positive & professional work attitude

Job Requirements

  • Candidate must possess at least Diploma in any profession.
  • At least 3+ years of experience in Customer Success role or equivalent handling B2B customers.
  • Excellent communication and presentation skills
  • Good command in written & spoken English, Mandarin & Bahasa Malaysia
  • Good logical thinking, able to quickly understand customer problems and respond to them.

Job Benefits

  • Annual leave
  • Sick leave
  • Laptop & supporting hardware will be provided.
  • Casual Attire
  • Medical Claims
  • Optical & Dental benefits
  • Attendance bonus
  • Education benefit

More Info

Industry:Other

Function:NA

Job Type:Permanent Job

Date Posted: 21/11/2024

Job ID: 101093735

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