Join Our Team as a Customer Service Executive (Ecommerce)!Do you enjoy helping people and solving problems As a Customer Service Executive with us, you'll be the go-to person for our customers. Whether its through a call, chat, or email, youll be there to answer questions and assist with orders, ensuring our customers have a great experience.
Be the Go-To Person: Respond quickly to customer inquiries via call, chat, or email.
- Solve Problems: Tackle customer issues with care, and if somethings tricky, connect them with the right team.
Create Happy Customers:
Keep things professional and friendly, leaving every customer satisfied.Stay on Top of Things:
Record all customer interactions so nothing falls through the cracks.Team Up: Collaborate with relevant teams to resolve issues and enhance service.
- Keep Growing: Stay updated on our latest products and policies to provide the best advice.
Hit Your Targets:
Meet goals like quick responses and high customer satisfactionyour impact will be felt!Protect Privacy:
Keep customer information safe and secure, following all privacy guidelines.Grow with Us: Embrace new challenges and contribute to continuous improvement.
This role is more than just answering questionsits about making a real difference in peoples lives. You'll be part of a supportive team where your ideas matter, and youll have plenty of opportunities to learn, grow, and advance. Join us and start making an impact today!
- Location: Sunway Visio Tower, Lingkaran SV, Sunway Velocity, 55100 Kuala Lumpur (Conveniently located near Cochrane & Maluri MRT Stations)
- Schedule: 24/7 Rotational shifts
- Workdays: 5 Days on, 2 Rest days per week (Rotational basis)
Job Security: A permanent position with plenty of room to grow.
- Smooth Start: A 3-month probation period to help you settle in.
Time to Recharge:
Enjoy 12 days of annual leave to relax and refresh.Financial Peace of Mind:
Benefit from EPF, SOCSO, and EIS contributions.Health Coverage: RM80 in coverage for visits to our panel clinics to keep you feeling your best.
Job Type: Permanent
Pay: RM2,
- 00 - RM2,900.00 per month
Benefits: - Opportunities for promotion
Professional development
Schedule: Monday to Friday
Weekend jobs
Supplemental Pay: Performance bonus
Application Question(s):
- Do you have experience working with Transcosmos Malaysia (Yes / No)
Are you able to work on 24/7 rotational Shift (Yes / No)- Are you able to join immediately (If no, please state your notice period)
What is your expected salary
Expected Start Date: 08/26/2024
