Customer Service Executive (18 Sep Intake)

Requirements

Malaysian only

Good communication in English and Bahasa

Immediate intake.

Must possess at least a SPM

Fresh graduates/candidates with or without relevant working experience.

Good communication skills

Training will be provided.

• Responsibility

Call center for medical/health care

Handle customer inquiries over the Voice (inbound call) and Non-voice (LiveChat, Emails, WhatsApp) channel

Receiving general queries (medical related) from customer (MRI or CT scan etc)

Collect details and check the availability of specialist or Doctor

Assist customers in making and scheduling for appointment

Provide accurate information (medical-related)

• Benefits

Basic salary (RM2,500-RM2,700) , Attendance allowance (RM100), KPI (RM500)

Annual leave 16 days per annum after confirmation

Medical & hospitalization covered

EPF, SOCSO and EIS covered

Working hour: within 7AM - 11PM (8 working hours and 1 hour lunch break)

5 or

• 5 working days per week
  
  Office location within walking distance from LRT station (Ampang Park & KLCC station)
  
  
• Additional Benefits

Training Provided

Allowance Provided

Job Types: Full-time, Permanent, Fresh graduate

Pay: From RM3,100.00 per month

Application Question(s):

• Are you able to join us on 18 Sep 2024

Education:

• STM/STPM (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• English (Preferred)

* Mandarin (Preferred)

Expected Start Date: 09/18/2024