Job Title : Customer Service Executive (E-Hailing Project SG & MYR Markets)
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Bahasa & English for MY market & Only English speakers for SG Market
Salary - 1900 MYR Basic plus 700 MYR Allowance for Bahasa speakers & 2100 MYR Basic plus 700 Allowance for English Speakers
Location - Johor Bahru.
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the companys products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficiency in English Communication (Speak, Read, Write)
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the companys products.
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Working days-
- 5 / 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in & virtual Interviews for outstation cdds
Job Type: Full-time
Pay: RM1,900.00 - RM2,100.00 per month
Education:
* STM/STPM (Required)
