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D&B Digital Sdn. Bhd.

Customer Service

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Job description

Responsibilities:
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

Requirements:
  • Min SPM
Mahir menggunakan Microsoft Word & Excel
  • Competent
Jika tiada pengalaman, training disediakan

Working Days - 6 DAYS per week

Salary:
  • Salary starts from RM1,
  • 00 - RM 2,500.00

Job Types: Full-time, Permanent, Fresh graduate

Benefits:
  • Opportunities for promotion
Professional development
  • Overtime
Commission
  • Performance/Hit Target Bonus
Medical Claim

Schedule:
  • Early shift

Education:
  • SPM
DIPLOMA
  • DEGREE

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,500.00 per month

Schedule:
  • Early shift
Supplemental Pay:
  • Overtime pay
Performance bonus

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

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Date Posted: 27/10/2024

Job ID: 98209595

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