Job Responsibilities:
- Ensuring customer satisfaction
Handle inbound and outbound call.- Attend to customer or sales personnel via call and email for the following: Printing orders , sorting , segregation (order received via email & fax), Order processing, Delivery enquiry, Product enquiry, Promotion enquiry, Stock availability, Customer complaint, Filing the sales order.
Liaise with transporter/ dispatch for any issue related to delivery
- To process exchange / billing order in the system.
To process Bulk Orders by instruction from Sales personnel.- To process credit notes/debit notes based on the error billing in any particular invoice upon confirmation.
To follow up with warehouse for goods collection that has not been done.
- To assist in bi-annual stock count activities.
To perform adhoc tasks as and when assigned.
Degree/Diploma in Business Studies / Administration Management or relevant.Fresh graduate is welcome.
- Fluent in English, Mandarin, and Malay.
Excellent communication and interpersonal skills.- Patience and the ability to handle challenging situations with professionalism.
Problem-solving skills and a proactive approach to addressing customer needs.
- Familiarity with customer service software and systems.
Adaptability to evolving processes and procedures.
For those who have what it takes, please apply online or send in your profile to:
For more job opportunities, please visit:
www.brightprospect.com.my/Job_Listing.php
- OUR SERVICE FOR JOB SEEKER IS FREE!
Job Type: Full-time
Pay: RM3,
- 00 - RM3,500.00 per month
Schedule: - Day shift
* Monday to Friday
