Customer Service Coordinator ( IMPORT / EXPORT)

Vacancy available in 4 offices *

• Port Klang, Pasir Gudang, Penang & Ipoh office

• Job Description

• Attending to local and overseas customers inquiries pertaining to rates

Respond promptly to customers inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival

• Responsible for bookings preparation and tele- marketing for local customer cargoes.

Booking arrangement and follow up container status with carriers of containers.

• Dealing with warehouse over container status (change of vessels/departure date etc).

Preparation of railing instructions and liaising with warehouse/truckers

• Follow up with shippers of any discrepancy in M3 or packages.

Ensure all necessary shipping documents are in place within the given time frame

• Coordinate internally with sales and documentation team

Candidate must possess at least Diploma/Advanced/Higher/Graduate degree,

• Able to write and read Mandarin and English

At least 1 Year(s) of working experience in the related field is required for this position.

• Preferably experience specialized in freight forwarding NVOCC industry..

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Job Types: Full-time, Fresh graduate

Pay: RM1,

• 00 - RM3,000.00 per month
  
  Benefits:
• Dental insurance

Free parking

• Health insurance

Opportunities for promotion
Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary

Performance bonus

• Yearly bonus

Ability to commute/relocate:

• Ipoh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Logistics: 1 year (Required)

Language:

* Mandarin (Preferred)