Customer Service Consultant (Japanese Speaker

What Youll Do:

• Assist customers via chat, email, or phone all in Japanese
• Handle inquiries, troubleshoot issues, and guide users with care
• Maintain accurate customer records
• Collaborate with internal teams to resolve concerns efficiently
• Deliver service with a smile, aligned with our clients quality standards

Who Were Looking For:

• Proficiency in Japanese (spoken and written) JLPT N2 or above preferred
• Basic English skills for internal communication
• Strong communication and customer service skills
• Fresh grads welcome training provided!
• Problem-solving mindset and team player attitude

Why Join TDCX:

• Work with top global brands
• Fun, vibrant, and inclusive work culture
• Career growth and continuous learning opportunities
• Attractive salary with performance incentives
• Young Generation Schedule: Fixed shifts starting at 7 AM or 1 PM, 5 days/week, 8 hours/day
• Health and wellness programs to support your well-being
• Coverage of outpatient & inpatient medical expenses
• Relocation support for candidates moving from other regions
• A work environment that prioritizes work-life balance
• #BeMore with TDCX Apply now and start your journey with us! (Come & hear us out!)

Join us as Customer Service Consultant to support a United States Client of ours operating an online platform for short-and-long-term stays and experiences in various countries and regions.