To handle inquiry from customers calls / emails- To manage and process quotation from customers
Handle and send sales order, cash sales and invoices to customers
- Handle customers complaint (product issue and etc) and submit the complaint form to suppliers.
To handle / follow up bank in slip for cash sales and sales order, arrange courier service / own collection and etc.- Liaise with customers on return poison form, cash sales, delivery note (DN) and others
To handle / solve the price issue, packing size and others issue on Purchase Order (PO), follow up the issue arises with related customers
- To work closely with internal departments pertaining customer order enquiries and deliveries, if issue arises like item delay / backorder, need to provide alternative solution to customers
Follow up suppliers request on those items need End User Declaration (EUD) form, poison license and end users s PO
Job Type: Full-time
Pay: RM3,- 00 - RM4,000.00 per month
Schedule: - Day shift
Education:- Diploma/Advanced Diploma (Preferred)
Experience:- Customer Specialist: 2 years (Preferred)
Language: Bahasa (Preferred)
* English (Preferred)