Your new role- Attend to calls, emails, and live chats.
Efficiently handle inbound and outbound customer call inquiries.- Provide fast and timely solutions to all customer-related problems.
Effectively manage large volumes of incoming calls.
- Handle complaints and provide timely resolutions.
Keep records of customer interactions and process accounts.- Adhere to the company's service standards.
Attractive remuneration package up to RM - 5k+
- Comprehensive benefits (Allowance + Bonus)
Joining a Multinational Corporation (EMS Industry)
- Structured career progression
International exposure- Enjoy work life balance with 5 working days
- What you'll need to succeed
Experience in customer service or telemarketing is a PLUS- Strong sense of responsibility, independent, and customer-friendly
Good telephone etiquette with a friendly voice
Job Types: Full-time, Fresh graduate
Pay: Up to RM3,500.00 per month
Benefits:
Maternity leave- Opportunities for promotion
Professional development
Schedule:
Supplemental Pay:
Yearly bonus
Experience:- Customer service: 1 year (Preferred)
Call Center: 1 year (Preferred)
