Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers
Need to work on rotational shift (morning, evening, night)
Job Type: Permanent
Pay: RM2,- 00 - RM2,400.00 per month
Benefits: - Professional development
Schedule: Evening shift
Supplemental pay types:
Application Question(s):
- Are you willing to work on night shift
Education:
Language:
* Bahasa (Preferred)