Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,
- 00 - RM2,500.00 per month
Benefits: - Opportunities for promotion
Professional development
Schedule: Night shift
Weekend jobs
Supplemental pay types: Performance bonus
Application Question(s):
- Willing to work on night shift
Education:
* STM/STPM (Preferred)
