Customer service representatives are often responsible for providing technical or operational support to ensure customers can use products or services correctly.
Handle customer complaints, strive to resolve issues, and ensure customers are satisfied with the solutions provided.
Job Requirements
Able speak English preferable Mandarin since most of the clients are Chinese restaurants, it is necessary to be able to read and write in Mandarin.
Able to use a computer to reply to messages
Basic unit conversion skills
Simple calculation abilities
Proficient in operating a computer and using Hanyu Pinyin
Familiarity with Excel (proficiency is preferred, but willingness to learn is acceptable)
