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TT Freight Group Sdn Bhd

Customer Service Administrator

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

ADMIN
  • min 20 - 35 years old
have related experienced & skills
  • have high responsibility, good attitude, professional
Basic Salary RM
  • 5K - RM1.8K
  • EPF, SOCSO, EIS
  • Job Descriptions
Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Responding promptly to customer inquiries
Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
Knowing our products inside and out so that you can answer questions
  • Keeping records of customer interactions, transactions, comments, and complaints
Communicating and coordinating with colleagues as necessary
  • Providing feedback on the efficiency of the customer service process
Ensure customer satisfaction and provide professional customer support
  • Requirements:
Must be organized and punctual
  • High school diploma, general education degree, or equivalent
Excellent verbal and written communication skills
  • Proficient in Microsoft Office
Experience working with customer support
  • Must have own transport
Good command in Mandarin, English and Bahasa Malaysia will be an advantage
  • Working hours:
8am to 5pm from Monday to Saturday
  • Location: Warehouse di Kampung Baru, Subang

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:
  • Day shift
Fixed shift

More Info

Industry:Other

Function:customer support

Job Type:Permanent Job

Skills Required

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Date Posted: 25/10/2024

Job ID: 97835781

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