-Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Good computer literacy
Job Types: Full-time, Permanent
Pay: RM1,
- 00 - RM2,100.00 per month
Benefits: - Health insurance
Maternity leave
Schedule:Supplemental Pay:
Education:
Experience:- Customer Care Specialist: 1 year (Preferred)
Language: English (Preferred)